Privacy Policy
Effective Date: 07/12/25
Trilo (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website thetriloapp.com, join our waitlist, or otherwise interact with our services.
Information We Collect
We collect the following types of information:
b. Personal Information
Information you voluntarily provide, such as:
Name
Email address
Responses to surveys or forms (e.g., test user interest)
Automatically Collected Information
When you visit our site, we may automatically collect:
IP address
Browser type and version
Device type and operating system
Pages viewed, time spent, referring URLs
This data may be collected through cookies and similar tracking technologies.
Use of Information
We use your data to:
Provide and maintain our website and waitlist services
Respond to inquiries or applications (e.g., test users)
Communicate updates, news, or product announcements
Analyze usage to improve our service
Comply with legal obligations
Legal Basis for Processing (GDPR)
If you are in the European Economic Area (EEA), we process your personal information under one or more of the following legal bases:
Your consent
To perform a contract with you
Compliance with a legal obligation
Our legitimate interests (e.g., site security, business development)
Your Rights
Under GDPR (EEA users):
You have the right to:
Access, update, or delete your personal data
Withdraw consent at any time
Object to processing
Data portability
Lodge a complaint with a data protection authority
To exercise these rights, contact us at privacy@thetriloapp.com
Under CCPA (California residents):
You have the right to:
Know what personal information we collect and how we use it
Request deletion of your personal data
Opt out of the sale of your personal information (we do not sell your data)
Non-discrimination for exercising privacy rights
To make a request, email privacy@thetriloapp.com with the subject line “CCPA Request”
Cookies and Tracking Technologies
We may use cookies or third-party tools (e.g., Google Analytics) to improve your experience and understand how visitors interact with our site.
You can adjust your cookie settings in your browser or device preferences.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or protect our interests.
Data Transfers
If you are located outside the United States, please note that your information may be transferred to and processed in countries that may not have equivalent privacy laws. We use appropriate safeguards to ensure adequate protection of your data (e.g., Standard Contractual Clauses under GDPR).
Children’s Privacy
Trilo does not knowingly collect data from children under the age of 13. If we become aware that a child has submitted personal data, we will delete it immediately.
Third-Party Services
We may use trusted third-party service providers to help operate our website (e.g., email marketing platforms, analytics tools). These providers are contractually obligated to handle your data securely and in accordance with applicable privacy laws.
Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”
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